Money-Back Guarantee – Haus Of Arnold Munene

At Haus Of Arnold Munene, we are committed to providing high-quality products that inspire confidence, self-expression, and empowerment. If you are not 100% satisfied with your purchase, we offer a money-back guarantee under the conditions outlined below.

1. Eligibility for a Refund

To qualify for a refund, you must:
✔ Request a refund within 14 days of receiving your order.
✔ Ensure the product is in its original condition—unused, unworn, and with all tags/packaging intact.
✔ Provide proof of purchase (order number or receipt).

Non-Refundable Items:

🚫 Digital products (e-books, downloadable content)
🚫 Items marked as final sale
🚫 Gift cards

2. How to Request a Refund

If you meet the refund criteria, follow these steps:
1️⃣ Email us at arnoldmunene@hausofarnoldmunene.shop with your order details and reason for the return.
2️⃣ Ship the item back to our return address Plainsview Estate-kitengela,Nairobi 00100 Kenya. Customers are responsible for return shipping costs unless the item was defective or incorrect.
3️⃣ Once we receive and inspect the item, we will process your refund within [X] business days.

3. Refund Processing

✔ Refunds will be issued to your original payment method (credit card, PayPal, etc.).
✔ Processing times vary depending on your bank or payment provider.
✔ If your refund is delayed, please check with your bank before contacting us.

4. Exchanges & Store Credit

💡 Instead of a refund, we also offer:
✔ Exchanges for a different size, color, or product (if available).
✔ Store credit for future purchases.

5. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery. We will cover the return shipping costs and send you a replacement at no extra charge.

6. Contact Us

For refund requests or inquiries, reach out to us:

📧 Email: arnoldmunene@hausofarnoldmunene.shop
📍 Address: Plainsview Estate-Kitengela, Nairobi 00100 Kenya.

We value your trust and appreciate your support for Haus Of Arnold Munene. Thank you for shopping with us! 💜